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The market report gives a comprehensive overview of Pakistan's cards, payments and consumer banking market, with clearsighted commentary backed by relevant data.
This market is primed for a massive shift toward digital payments thanks to the convergence of government policy, banking establishment ambitions and an exponential rise in mobile phone usage.
With an enormous unbanked population, new low-cost bank accounts for lower-income groups and the 2016 launch of a domestic payment card scheme PayPak (extended in 2021 for e-commerce use), have proved decisive.
Armed with this report, new players will fare better if partnered with local financial institutions.
How government strategy is transforming Pakistan payments.
Which initiatives have worked – and which have not.
Why Pakistan is a greenfield market for credit cards.
How the domestic debit scheme has fared since its launch.
TABLE OF CONTENTS
Demographics and the economy
Key retail banks and issuers
Acquiring and processing
Regulatory and other cards market information
Pakistan Country Report Data Tables
(All 2015-24F unless otherwise stated)
1: Demographic and economic indicators.
2: Ownership of key consumer devices.
3: Internet usage by population.
4: Access points: 2015-22E.
5: Account penetration.
6: Consumer payment: trends 2015-22F.
7: B2C e-commerce payment methods: 2015-22F.
8: Total card payment metrics.
9: Contactless cards metrics.
10: Credit card numbers.
11: Total credit cards metrics.
12: Credit card profitability indicators.
13: Debit card numbers.
14: Debit card metrics.
15: Prepaid/e-money card metrics.
16: Mobile proximity payment metrics: 2017-24F.
17: Mobile P2P payments.
18: Profit pool: credit card numbers, billed volumes, outstandings, interest incomes, net interest revenues, merchant revenues, card fee revenues, other non-interest incomes, total revenues, net credit losses, operating expenses, total expenses, pre-tax profits, merchant service charges, rollover rates, APR, net credit losses to outstandings, operating costs to revenues, ROA (pre-tax profits to outstandings).
(All 2015-22F below unless otherwise stated)
19: Networks' credit card market shares.
20: Networks' credit card data numbers.
21 Networks' credit card billed volume.
22: Networks' number of credit card transactions.
23: Networks' average credit card transaction value.
24: Credit card interchange fees by network.
25: Networks' debit card market shares.
26: Networks' debit card data numbers.
27: Networks' debit card billed volume.
28: Networks' number of debit card transactions.
29: Networks' average debit card transaction value.
30: Debit card interchange fees by network.
31: Key credit card issuers market shares by credit card numbers: 2017-22F.
32: Key issuers market shares in credit card outstandings: 2017-22F.
33: Key debit card issuers market shares by debit card numbers: 2017-22F.
34: Merchant acquirer credit card market share: 2021E.
35: Credit card merchant service charges: 2015-24F.
36: Merchant acquirer debit card market share: 2021E.
37: Debit card merchant service charges: 2015-24F.
38: Credit card issuer/issuing processor relationships: -
39: Credit card acquirer/acquiring processor relationships: -
40: Credit card issuing processor market shares by card numbers: 2021E.
41: Credit card acquiring processor market shares by the number of POS transactions: 2021E.
42: Online merchant acquirer market share: 2021E.
Demographics and Economy
Around nine million people of Pakistani origin live and work outside the country. They are a critical part of the economy, with foreign remittances supporting the country's balance sheet. In the first half of 2021, remittance inflows totalled $14 billion.
Payment cards are not a popular payment option in the country. In 2020, there were just 1.7 million credit cards and 27.6 million debit cards in circulation, with a combined transaction value of $43 billion from 592 million transactions.
At the end of 2020, there were 41 million payments cards in circulation in Pakistan. Payment cards here include credit, debit, proprietary, social welfare and prepaid cards.
With mobile wallet penetration expected to increase substantially over the next few years, it is expected that social welfare payments and other B2C payments will increasingly be disbursed through this channel.
At the end of 2020, there were 1.7 million issued credit cards in this market: it is estimated that this total will increase by around 7% to reach 1.8 million cards in 2024.
Visa is the market leader in terms of the number of credit cards in circulation and billed volume with a market share of 73% and 68% in 2020, respectively. At about 70% in 2021, Pakistan has one of the highest proportions of unbanked adults in the world. There are just 30 million debit cards in circulation among 135 million adults in 2021.
Key Retail Banks and Issuers
There were 33 retail banks and 11 microfinance banks operating in Pakistan as of June 2021. The top five retail banks, in terms of asset value, are Habib Bank Limited (HBL), National Bank of Pakistan (NBP), United Bank Limited (UBL), Muslim Commercial Bank (MCB) and Allied Bank.
Acquiring and Processing
Merchant acquiring services in Pakistan are offered by nine banks, which are also some of the country's major card issuers. Major issuers in the country have traditionally kept all issuing-processing operations in house and typically only outsource card printing and embossing operations
E-commerce is at an early stage of development in Pakistan and falls significantly behind its peers in the region. Pakistan's B2C online sales were estimated at $1.3 billion in 2020, boosted by the country's lockdown measures.
Regulatory and Markets Information
As the official regulatory body overseeing the banking sector in Pakistan, the SPB (State Bank of Pakistan, central bank of the country) ensures that banks comply with local and global regulatory standards
Abu Dhabi Group
Arab Financial Services
Bank AL Habib
Bank of Khyber
China-Pakistan Economic Corridor
Credit Information Bureau
Direct Sales Agents
Dubai Islamic Bank
Electronic Credit Information Bureau
International Finance Corporation
Mobilink Microfinance Bank
Muslim Commercial Bank
National Bank of Pakistan
Pakistan International Airlines
Pakistan Telecommunication Authority
Social Security Programme
Standard Chartered Bank
State Bank of Pakistan
Tameer Microfinance Bank
United Bank Limited
Reports include detailed market and competitor intelligence on payments cards, e-money, acquiring, retail banking, and consumer credit in the Asia Pacific region. Analysts use primary and secondary source data and conduct in-depth interviews with senior industry executives and finance experts.
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